Appeal Submission and Review Procedure

1. Reasons for Submitting an Appeal

Students are entitled to appeal examination results. Appeals may be submitted for the following reasons:

Inaccurate or incorrect content of examination questions and answers
Technical malfunctions in the testing software
Errors in the grading or evaluation of examination responses
Violations of examination procedures
Breaches of ethical standards by the examiner

2. Procedure for Submitting and Reviewing Appeals for Oral and Written Assessments

Step 1: Submit a Written Appeal

Students must submit a formal written appeal addressed to the Dean of the faculty on the day they receive the examination results. The appeal must provide a detailed explanation and justification for the disagreement with the assigned grade.

Step 2: Forward the Appeal to the Appeals Commission

The appeal, along with the Dean’s endorsement and the student’s examination answer sheet (and, where applicable, a video recording of the examination process), shall be forwarded to the Appeals Commission. The Appeals Commission, constituted by an official order of the University Rector, shall review the appeal on the next business day following receipt of the appeal materials.

Step 3: Decision of the Appeals Commission

The decision of the Appeals Commission shall be documented in an official protocol signed by the Chairperson and all members of the committee. The Chairperson shall communicate the final decision to the student.

Step 4: Update the Grade in the Information System

The protocol shall be transmitted by the Dean’s office to the Registrar’s Office. Upon approval of any changes, the revised grade shall be entered into the University’s Information System (IS) and made available for the student to view in their personal IS account.

Step 5: If the Appeal is Denied

If the appeal is denied, the original grade remains unchanged, and no modifications are made to the records.

3. Procedure for Submitting and Reviewing Appeals for Computer-Based Midterm Assessments in the IS

Step 1: Submit Appeal via the "Platonus" IS

Students must submit appeals through the «Appeals» module in the University’s «Platonus» IS (Academic Process section) within 120 minutes of completing the examination. The permitted duration for completing the appeal submission after accessing the appeal page is 20 minutes.

Step 2: Select Examination and Indicate Specific Questions

Students must select the relevant examination and indicate specific questions they wish to contest, providing clear justifications for each. The appeal is then submitted for consideration.

Step 3: Processing of Appeal Submissions

The Registrar’s Office shall process the appeal submissions and forward them via the EDMS to the Appeals Commission. The Commission shall review the appeal on the next business day following receipt of the materials.

Step 4: Decision Document and Grade Update

The final decision of the Appeals Commission shall be documented and signed by the Chairperson and all committee members. The signed decision shall be transmitted via the EDMS to the Head of the Registrar’s Office. The Registrar’s Office shall enter the decision into the IS, after which the IS shall automatically recalculate the examination grade and make it accessible to the student in their personal IS account.

Step 5: If the Appeal is Denied

If the appeal is denied, the examination grade remains unchanged.

4. Feedback on the Appeal Decision

Feedback regarding the appeal decision shall be provided: Orally by the Chairperson and members of the Appeals Commission; Electronically via the University’s LMS – «Platonus».